VeriShow - Collaborative multimedia tool to improve customer service

VeriShow – Collaborative multimedia tool to improve customer service

VeriShow is a very curious project, which aims to bring the customer service up to a new level, in line with the technology we have today. Basically it is a web application that allows its users share multimedia material in real time to work collaboratively, something that is not new, but the most interesting thing is that we can put a button on our corporate website, so that customers can start a session with one of our sales representatives instantly, and all this without the need to install any software. This makes communication more natural and fluid, since in addition to videoconferencing, we will have the opportunity to contribute any type of multimedia file: audio, videos, documents, etc. to illustrate our doubts or the solution to them. Here you can see a demonstration video with some of its possible uses (quite impressive). The service is paid right now, although it is also has a free version, which limits us to only five hours of audio and video per month, and to the most basic options, although I think it may be a good option to try it out before deciding if we want to hire a higher-performance service. Via | KillerStartups