At the moment WhatsApp has performed the following actions:
– You have postponed the deadline for accepting the new terms. – Shows status updates that address some rumors that continue to spread. They specify that he cannot read chats or listen to calls and that he does not share contacts with Facebook, among other things. – In India, the largest market for WhatsApp in terms of number of users, it publishes cover ads in major newspapers that say WhatsApp respects and protects your privacy. – He repeats in the media that the changes do not affect the privacy of his messages with his friends and family in any way and that it only relates to interactions with companies.
But this is what should perform to be more effective:
About WhatsApp business
It indicates that it shares data with companies when we write to a company account, but washes its hands if the company decides to capture our data and use it in any illegal way. If we establish a chat with a company that uses WhatsApp Business, and that company puts our phone on a list for others to spam us by selling fiber optic offers, who is to blame? Who can we report? to the company or whatsapp for having leaked the data?
To solve this problem, you should establish a basic rule: if we contact a company, our contact (name and phone number) should be hidden, and it is up to the user to make it visible, knowing the consequences of that act.
The problem is not simple, but recovering the image of the company is not either, and showing a popup of the type these are the new policies, or you accept them or we delete your account on the 8th is a clear example of what cannot be done in a tool used by billions of people (in fact it should never be done).